Privacy Policy    

This Privacy Policy ("Policy") explains the way of treatment of the information which is provided or collected in the AG Cloud Express website, agcloud.bitnine.net ("Website") on which this Policy is posted. In addition, the Policy also explains the information which is provided or collected in the course of using the Website and its services operated by Bitnine Co., Ltd. (“Bitnine”, “We”, “Our” or “Us”).

Through this Policy, Bitnine regards personal information of users as important and informs them of the purpose and method of using the personal and business information provided by users and the measures taken by Bitnine for protection of those information.

This Privacy Policy will be effective on the 1st day of April, 2021 and, in case of modification thereof, Bitnine will make public notice of it through posting it on the Website and sending notice emails to our users who signed up to use the Website. If you have any questions regarding this Privacy Policy, please contact agens@bitnine.net.

Information Collected and Its Use

In order to use the Website and its services, you are required to register or sign up for an account by filling out a form with certain information that can be used to contact or identify you. We collect the following personal information for the following purposes:


  • To facilitate the efficient delivery of AG Cloud Express When you use our Website and the services associated with it, we may collect information about their usage and users’ personal information to improve usability and performance and to conduct consumer and marketing analytics. We also allow the Website users to ask questions and share their thoughts about the Website and its services.


  • To provide better support for AG Cloud Express users For customer support, you will be required to register for an account with your name, email address, password and company name. If you use our Website, we will collect the information that you voluntarily include in your queries. We will not store any queries that you execute on AG Cloud Express unless you share them with us via question, message or community post. Information that you will share with us in form of questions, community posts and messages will be stored and processed by us for improvement of our services, identification of bugs in the software and marketing related purposes. Although your information will be stored on servers provided by our hosting provider when you use the Website, your information is encrypted and we will not be able to readily access the information that you elect to upload to the Website or its services.


  • To update you about our existing and new offerings When you opt to register for an account with us, we will collect personal information such as your email address, first and last name, company name, and any other contact or personal information that you voluntarily share with us. We also may collect personal or business information about you when you elect to upload your data in CSV format.


Cookies, Beacons and Similar Technologies

Bitnine may collect collective and impersonal information through cookies.


Cookies are small data files that are placed on the hard drive of your computer, tablet, smartphones or other device when you visit a website. Some cookies are functional and enable additional functionality such as allowing users to save user preferences or language suggestions. Other cookies are non-functional and allow websites and third parties to tailor messages and advertising relevant to users’ interests. When we refer to cookies, this includes other similar technologies such as web beacons.


These functions are used for evaluating and improving users' experiences so that much improved services can be provided by Bitnine to the users.


Users may either allow all cookies by setting options in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved.

Users' Rights and Options

The users or their legal representatives, as main agents of the information, may exercise the following options regarding the collection, use and sharing of personal information by Bitnine:

  • Exercise right to access to personal information;

  • Make corrections or deletion;

  • Make temporary suspension of treatment of personal information; or

  • Request the withdrawal of their consent provided before

In order to exercise the above options, please contact us at agens@bitnine.net, Bitnine will take measures without delay: Provided that Bitnine may reject the request from you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.

Security

Bitnine regards the security of personal information of uses as very important. We use various security measures (such as encryption, Secure Socket Layer (SSL)) to protect the users' personal information from any unauthorized access, release, use or modification.

GDPR

The European Union’s General Data Protection Regulation (GDPR) allows for transfer of personal data from the European Union to a third country in certain situations. By agreeing to the Terms of Use and this Privacy Policy, you agree and consent to the transfer of all such information to the Republic of Korea (or South Korea) which may not offer an equivalent level of protection to that required in other countries, particularly the European Union, and to the processing of that information by Bitnine on servers located in the Republic of Korea as described in this Privacy Policy.


If you want to opt-out or unsubscribe from our Website, please emailing us at agens@bitnine.net.


The latest update date: April 1, 2021.